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A question of order
Client:
A logistics company
Project Goal:
Customer satisfaction analyses of the top customers of an international logistics company
Duration:
2 months (annually)
Project Description:
CCM's task is to provide methodic support in the surveying of the most important customers of the client in order to document and analyze its quality and the customers’ opinion.
Benefits:
• Transparency over the industry-wide partner network.
• Establishment of customer relationships and strategic focus of sales activities. |
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