A question of order

A logistics company

Project Goal:
Customer satisfaction analyses of the top customers of an international logistics company

2 months (annually)

Project Description:
CCM's task is to provide methodic support in the surveying of the most important customers of the client in order to document and analyze its quality and the customers’ opinion.

• Transparency over the industry-wide partner network.
• Establishment of customer relationships and strategic focus of sales activities.